Quality Healthcare, Inc. is a home care agency that is licensed by the New York State Department of Health and has been providing home care services throughout the five boroughs for close to fifteen years. Owned and run by members of the local community, their goal is to provide highly personalized and professional care to their clients with the special needs of the community in mind. From your initial call to Quality, where you will be introduced to someone who speaks your language and understands your special requirements to the field staff and then even to the accounting department, you will always be serviced by employees who understand you. When calling Quality, you’ll find competence combined with a sympathetic attitude, warmth and compassion. Quality’s staff understands how difficult the transition to home care can be and will do everything possible to make that transition as smooth and comforting as possible for both the client and the family members.
In addition to ensuring that all of the field staff are competent in their clinical skills, Quality also invests much time in training and teaching their office and field staff
the special requirements of our diversely cultured clientele. Employees are required to attend special classes conducted by teachers of that culture where they are taught basic traditions and guidelines that they must know in order to provide care in the best and most sensitive manner.
Quality Healthcare understands how much easier the transition to home care can be when communicating with someone who speaks your language. Both within the office and in the field many of the employees speak Spanish, Creole, Chinese, Russian, Hebrew, Yiddish, Hungarian and Polish.
Quality Healthcare is affiliated contractually with numerous other agencies in the community and is most often able to provide care no matter what the payment source is. Quality can provide companions in the hospital or nursing home and then help arrange for care at home thereby ensuring continuity of services. Because the need for home care often necessitates the need for financial decisions and changes within the family structure, Quality is there to provide guidance and a listening ear. When necessary, clients are referred to professionals who specialize in these issues and can provide the much needed advice and assistance. From your initial call to Quality, someone will be there for you, every step of the way.
Give us a call at (718) 338-8500.
Coordinators are there to answer your call 24 hours a day.
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